
Enquiries (After Sales, Repairs, Warranty) relating to Karrimor product purchased from the following retailers:
Contact the store where the product was purchased directly or contact Sports Direct Customer Services here
Prior to communicating with the store ensure that you have proof of purchase for the product.
Note that retention of your proof of purchase is critical as it represents the contract of sale between you and the retailer. Your consumer rights relating to purchase lie with the retailer you purchased the product from. Karrimor can not and will not be able to assist with enquiries you must contact the retailer.
Any extended warranty beyond your Statutory Rights is only valid when proof of purchase is produced AND the product guarantee registration has been completed at www.Karrimor.com within 4 weeks of the date of purchase of the product.
Warranties are only valid when the product is purchased from an approved Karrimor stockist. Products purchased though online auction sites carry no guarantee from the manufacturer. Any recourse lies with the seller and is limited by the terms and conditions of sale.
For enquiries about Footwear that was NOT purchased at any of the above retailers contact Karrimor's Global Footwear Licensee: Dragonfly Venture Tel: +44 (0) 1727 731 650
Enquiries about Products purchased from Blacks or Millets stores contact:
Blacks Leisure Group
440 - 450 Cob Drive
Swan Valley
Northampton
Northamptonshire
NN4 9BB
TEL: 0800 66 54 10
For all Military Product enquiries contact Karrimor's Global Military Licensee: Karrimor SF. You can contact Karrimor SF at www.karrimorsf.com or tel: +44 (0) 1392 444 700 or contact your Regional Distributor.
For After Sales, Repairs, Warranty or Replacement Components relating to Karrimor products NOT purchased from the above mentioned retailers and Non Warranty Repairs contact Lancashire Sports Repairs: www.lancashiresportsrepairs.co.uk Tel: +44 (0) 1282 439 109 or email: info@lsrmail.co.uk
Please note LSR is not Karrimor Customer Services.
Only contact LSR if you have registered your product, have retained your proof of purchase and it is a valid warranty claim.
In all warranty claims your first point of contact should be the place of purchase.
UK Sales Enquiries contact Karrimor Ltd Tel: 0870 838 7300
International Sales Enquiries contact: Karrimor Ltd Tel: 0870 838 7300
PR & Media enquiries contact: Karol Marketing Group. Tel: +44 (0) 191 265 7765